Shipping, Returns & Exchanges Policy
Shipping Timeline
Orders are shipped within 2–4 working days from the date of purchase.
Delivery times may vary slightly depending on your location.
Full Package Policy
If your order contains more than one item, it must be received or returned in full.
- Partial delivery is not allowed
- Partial return is not allowed
You may choose one of the following options:
- Receive the full package, then return any item through our returns portal:
- Refuse the entire package and place a new order for the items you wish to keep
Returns & Exchanges (14 Days)
You may request a return or exchange within 14 days of delivery.
To be eligible, items must be:
- Unused, unworn, and unwashed
- In perfect condition
- Returned with all original packaging and tags
Items that do not meet these conditions may not be accepted.
Items purchased on sale or with a discount are final sale and are not eligible for return or exchange.
Exchanges
Exchanges are subject to availability.
- If the requested item or size is in stock, an exchange may be processed
- If unavailable, you may request a refund and place a new order
Order Changes & Cancellations
Once an order is placed,items cannot be added, removed, or modified.
If needed, the order can be cancelled, and a new order may be placed at your own responsibility.
Try-On at Delivery
You are allowed to try the item when the courier arrives.
If you decide not to keep it:
- The entire package must be returned
- Applicable shipping fees will apply
Partial handover is not permitted.
Important Notice
All orders must befully received or fully returned.
Partial handover or selective acceptance is not allowed under any circumstances.
Contact Us
If you have any questions or need assistance, please contact us at: